Privacy Policy

Last updated: September 28, 2026

Hard Run Acres respects your privacy. This Privacy Policy explains how Hard Run Acres collects, uses, and protects information provided by customers who visit our website, purchase products or animals, make reservations, contact us, or otherwise interact with our business.

Information We Collect

We may collect information you voluntarily provide, including your name, phone number, email address, billing or payment-related information, order information, reservation information, and communications with Hard Run Acres. We may also collect information necessary to process purchases, maintain customer records, provide receipts, and fulfill orders or reservations.

How We Use Your Information

We may use your information to process and maintain orders, purchases, reservations, and customer records; provide receipts and order information; communicate about purchases, reservations, pickup arrangements, or customer-service inquiries; operate and improve our website and services; and comply with applicable legal and business requirements.

SMS/Text Messaging

Customers may choose to receive text messages from Hard Run Acres by providing or confirming their mobile telephone number and giving consent to receive messages. Messages may include purchase receipts, order information, pickup information, reservation updates, and customer-service communications.

Message frequency varies. Message and data rates may apply. Customers may reply STOP to opt out of text messages or HELP for assistance.

We do not sell or share SMS opt-in data or consent with third parties for marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers when necessary to provide our services, such as processing transactions or delivering communications, subject to appropriate protections.

Service Providers

We may use third-party service providers to operate portions of our business, such as website hosting, ecommerce, payment processing, order management, and communications. Information is provided to these services only as reasonably necessary to perform those services.

Information Security

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

You may contact Hard Run Acres to request that we update or correct customer information we maintain about you. You may opt out of SMS messages at any time by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how Hard Run Acres handles your information, please contact Hard Run Acres through the contact information provided on our website.